FREQUENTLY ASKED QUESTIONS
Yes, at any time. We recommend using a pause specifically for vacation or illness, and it’s capped at one month per year to keep you accountable. Pausing does not affect your Commitment Rewards progress - but a full cancellation and later reactivation will restart that clock.
1
can i pause my membership?
Getting started is simple. Sign up for a FREE trial week and once you get an idea of what we’re all about —we’ll walk you through the next steps and answer any questions along the way.
2
How do I get started?
What is the commitment rewards program?
3
It’s our way of thanking members who stay committed. At 6 months of active membership, you receive an automatic 10% discount on your monthly membership fee. At 12 months, that increases to 15% (replacing, not stacking with, the 6-month savings).
can i switch between membership tiers?
4
Yes. You can move between Foundation, Signature, and All-Access any time after your first month of commitment with us. The change is prorated - you won’t pay for access twice or wait for a renewal date to switch.
Signature and All-Access members receive 1 guest pass per month, allowing a friend or family members to join a class with you. Ask the front desk to schedule your guest’s visit in advance.
5
how does a guest pass work?
For Foundation members, no - your 3 weekly classes reset each week rather than accumulating, which keeps training consistent instead of backlogging.